News Update 

                                                            

 

 

 

The Newsletter for ACCPAC Clients and Business Owners!   

November 2004 - Issue 4

   In This Issue 

 

 

Transaction Analysis and Optional Field Creator module

Have you ever wanted to track something specific to your business from within ACCPAC?  The Transaction Analysis and Optional Field Creator not only give you this ability but, you'll also be able to do extensive reporting on these fields. 

The Transaction and Optional field creator allow you to customize Advantage Series and provide comprehensive reporting and analysis capabilities across your entire accounting system. You can manage information more effectively and easily obtain necessary data for analyzing business operations and practices.

For example: Let's say you manage an inventory item that has the option to ship with a maintenance plan.  You could easily use option fields to define this plan in the item master record, you can even set up a table to allow a drop down selection of maintenance types and a beginning and end date for the plan duration.  After you've set this up in inventory you would set up the corresponding options in Order Entry for order processing purposes. 

Imagine being able to trace the optional field information you define for customers and items to your Order Entry orders, Order Entry shipments, Order Entry invoices, Accounts Receivable invoices through to your General Ledger journal entries and accounts! You can define unlimited text, amount, date, time, integer, number and yes/no optional fields for use in all ACCPAC Advantage Series applications.

The Transaction Analysis and Optional Field Creator application allows you to define all the information you require for each General Ledger account, customer, vendor, item, transaction and transaction detail, making it easy to record and track data from the originating transaction through to your General Ledger.

For more information on this product or possible ways to utilize this powerful feature contact us at the phone number below.

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Support Plus Reinstatement Fees Waived until December 24th!

Have you let your support plus lapse?   For the first time ever, ACCPAC is offering a promotion that waives the reinstatement fees for clients who sign up for a two year contract (saving you an additional 5%). This promotion is valid for clients with expiration dates after October 1, 2003.  

With Advantage Series 5.3 around the corner and some additional benefits available from ACCPAC there has never been a better time to renew. 

Support plus offers you the following benefits:

  • Upgrades and updates for the term of your contract at no charge.
  • Notification by e-mail when service packs are available for download
  • E-Newsletter Bi-monthly (every other month) specifically focused on providing up-to-date information on the latest product features and enhancements in addition to tips and special promotions.
  • Online account access to update your contact information, participate in forums and to join user groups.

Call today for a personalized quote. 

Offer expires December 24, 2004.

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ACCPAC Advantage Series 5.3 Web Demonstration

Check out the new features in Advantage Series 5.3!  This webinar is designed to provide you with an overview of the new features offered in the latest release of ACCPAC Advantage Series. Conducted by an ACCPAC Advantage Series Specialist, these Webinars present a live demonstration of the powerful new features found in Advantage Series 5.3.

All Webinars start promptly per the scheduled time and run for approximately 60 minutes. Please note that a connection speed of 56 Kbps or faster is recommended for a satisfactory presentation experience.

How to Register
To register for a Webinar, please click on the following link to complete and submit the online registration form. We will remove the date from the list of available Webinars when it is full. We will e-mail a confirmation, including the Web URL and phone instructions, shortly after receiving your registration.

http://www.accpac.com/campaigns/CForm.asp?camp=2033

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   Using email to keep in contact with your customers

Do you keep in touch with your current and previous clients? Are you building an e-mail list of your potential customers? What about those prospects you've been meaning to contact?  Why not consider sending out an email based newsletter.

An email newsletter is one of the most effective marketing tools you can use because it is quick, personal, and inexpensive. Many small businesses are using email newsletters to introduce themselves to new customers and to communicate with existing ones. By sending useful information on a regular basis, you can maintain constant contact without being annoying. In addition, an e-mail newsletter can enhance your credibility and increase sales.

Creating an Email Newsletter

Producing your newsletter doesn't have to be a major task. First, decide on the frequency of publication.  Would you like to publish it monthly, bi-monthly or quarterly.  This will probably depend on the available staff to create the document.  Next produce a graphic layout.  Consider creating a template or having your HTML developer create a template that you can use over and over.  This way the person creating the document doesn't have to know HTML.

Now it's time for the content of your newsletter. Concentrate on topics that your readers will be interested in, not the ones that only you find fascinating. Try to use real-life applications. For example, you can describe past successes and maybe even interview a customer or two. This way, you tell your audience how you solved a problem that relates to them and conveys that you are a results-oriented professional.

Email Tips for Success

  1. Never send e-mail to people who have not specifically requested to receive your mailings (opted-in) or to those who are not your members is almost always regarded as spam.
  2. Make signing up and unsubscribing easy and visible.  You can put a form, or a link to your form, on your home page. Or, ask customers if they would like to sign up when you speak with them. You may only want to ask subscribers for their e-mail address, first, name, last name, and perhaps one or two other questions to target your mailings, such as their interests or demographics.
  3. Send a "Welcome" message to each new subscriber.  Once someone subscribes, send him or her a welcome message immediately. Include a description of what they will receive, how frequently they will receive it, and how to unsubscribe.
  4. If someone requests to be removed from your email list be sure to do so promptly.
  5. Remind people that they subscribed.  At the top of your messages, include a standard header each time you send a mailing. A short note like "Thank you for subscribing to our newsletter. Here is our latest issue:" can make a big difference in reminding your subscribers that you are not sending them something that they did not request.
  6. Include your physical address and phone number.  Be sure to put your phone number and postal mailing address in your message. This gives your readers an opportunity to contact you by phone to place an order or inquire about your services. New federal legislation requires physical addresses on commercial e-mail messages.
  7. Stick with it!  Be sure to continue your monthly, bi-monthly or quarterly newsletters.  Unless you keep in touch with your subscribers frequently, they may forget they signed up to receive your mailings. By sticking to a schedule, your subscribers begin to anticipate your messages.
  8. Reply promptly to each inquiry or spam complaint.  When and if you receive an inquiry or a spam complaint, respond to it as soon as possible. For spam complaints, include that persons’ subscription information with your response.

If executed properly email newsletters can be an excellent way to communicate effectively to your clients, increase repeat sales and drive traffic to your website. 

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Schedule of Events 

These Live Webinars are conducted by ACCPAC experts using intranet "WebEx" technology and a voice-line for conferencing. ACCPAC understands addressing all customer questions is critical, therefore demonstrations are generally followed by an open question and answer session. 

ACCPAC Advantage Series
November 16, 2004 - 12:00 PM - ACCPAC Advantage Series
ACCPAC Project & Job Costing
November 22, 2004  - 4:00 PM - Project & Job Costing Overview
ACCPAC CRM - Customer Relationship Management
November 12, 2004 - 12:00 pm - Experience CRM Nirvana: (AAS)
November 16, 2004- 2:30 pm - Experience CRM Nirvana: (AAS)
November 26, 2004 - 12:00 pm - Experience CRM Nirvana: (AAS)
ACCPAC HR Series - Human Resource Solution for ACCPAC
November 16 2004 -  12:00 pm ACCPAC HR Series Overview
November 24, 2004 -  12:00 pm ACCPAC HR Series Overview
ACCPAC Exchange - EDI Solution for ACCPAC
November 16, 2004 - 12:00 pm - ACCPAC Sales Optimizer
ACCPAC eTransact - The ecommerce solution for ACCPAC
November 18, 2004 12:00 pm - ACCPAC eTransact Overview
December 9, 2004 12:00 pm - ACCPAC eTransact Overview
What's new in Advantage Series 5.3
November 12, 2004 2:00 pm - What's new in Advantage Series 5.3
November 23, 2004 - 2:00 pm - What's new in Advantage Series 5.3
 

Start times are listed in Eastern time zone.

Contact us at the number below or visit our website to register

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   Technical Corner

Advantage Series 5.2 - Corporate Edition

Question: My Picking slip does not print the original quantity ordered.

The Picking Slip report does not print the original ordered quantity.

For example:

1. From order entry screen, create order for 10 units of item XXX.
2. In Shipment entry, ship 14 units of item XXX.
3. Post shipment and print picking slip.

In the picking slip, "Qty Ordered" column shows 14 instead of 10.

Answer: In order for the report to show the original ordered quantity, user will need to modify the OEPICK01.RPT or ORPICK02.RPT and replace the QtyOrdered field with DtlOrigQty field.

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ACCPAC Options Number Change Compatibility with Version 5.2

Question: When I start my ACCPAC Options Number Change program generates an error message indicating that the
program is not compatible with General Ledger Subledger Services 5.2A, Bank Services 5.2B and/or Tax Services 5.2A
.

Answer: The ACCPAC Options Number Change programs are compatible with GL Subledger Services 5.2A, Bank
Services 5.2B and Tax Services 5.2A but the [program prefix].ini file may have to be changed to reflect this.  This .ini file can be found in the associated program install directory.

Examples:

Account
Code Change = sg.ini
Customer Number Change = sr.ini
Item Number Change = si.ini
Vendor Number Change = sp.ini

If the Options Number Change program in question returns a compatibility warning or error message, update the appropriate .ini file to reflect the new GL Subledger, Bank and/or Tax Services modules.

Edit the [program prefix].INI file located in the \[program prefix]51A directory  - where "program prefix" is the two character prefix for the program generating the compatibility  message, using a text editor like Notepad.

If the Options Number Change program in question returns a compatibility warning or error message,  change current version numbers in the "Version Support" section for General Ledger Subledger  Services 5.2A, Bank Services 5.2B and/or Tax Services 5.2A.  It should look like this after
 the change is made:

[Version Support]
GL General Ledger=52A
GP G/L Subledger Services=52A
BK Bank Services=52B
TX Tax Services=52A
AP Account Payable=52A
AR Account Receivable=52A
CP Canadian Payroll=51A
UP US Payroll=51A
IC Inventory Control=52A
OE Order Entry=52A
PO Purchase Orders=52A

Also, please install the latest service pack for all of the Number Change products.

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Contact Us

Please select the location closest to you or contact our corporate office below.

Kerr Consulting & Support Offices: 

Corporate Office:

25510 McDonald Rd., The Woodlands, TX 77380

Phone: 281-364-8783, Fax: 281-296-0805

info@kerr-consulting.com

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